The staff at Market Timbers were outstanding. After previous home renovation disasters, we just wanted a hassle-free experience. After shopping around we ended up being more confused than when we first started. Market Timbers took the time to explain each option to us, explaining the pros and cons of each type of flooring system, and always answered any questions we had. We eventually found our floor and the guys at Market Timbers organised the full supply and installation which was a huge weight off our shoulders. What we appreciated the most was the customer service we got during and after the job was done. Their friendly driver even gave us a hand lifting the timber straight into the house. From past experiences, once a job was done, the tradies usually didn’t want to know about any problems. We were pleasantly surprised that Market Timbers were still happy to try and remedy a small issue we had 6 months after the installation was complete. We love the floor we bought and couldn’t be happier with the service we got from Market Timbers.

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